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character: Help Desk Technician
topic: Resolving Audio and Video Quality Issues
subject: Computer Skills
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character: Network Support Specialist
topic: Troubleshooting Network Connectivity Problems
subject: Computer Skills
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character: IT Support Specialist
topic: Managing User Accounts and Permissions
subject: Computer Skills
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character: Technical Support Engineer
topic: Configuring Multimedia Devices for Optimal Performance
subject: Computer Skills
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