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character: Maria the Bank Teller
topic: Building Rapport with Customers
grade: 8
subject: Economics
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character: John the Customer Service Representative
topic: Effective Communication Skills
grade: 8
subject: Economics
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character: Linda the Financial Advisor
topic: Understanding Customer Needs
grade: 8
subject: Economics
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character: Rob the Sales Manager
topic: Customer Relationship Management
grade: 8
subject: Economics
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