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character: Emma the Customer Service Rep
topic: Effective Communication in Sales
grade: 8
subject: Economics
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character: John the Sales Expert
topic: Building Rapport with Customers
grade: 8
subject: Economics
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character: Lisa the Marketing Analyst
topic: Understanding Customer Needs
grade: 8
subject: Economics
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character: Mike the Sales Trainer
topic: Techniques for Effective Negotiation
grade: 8
subject: Economics
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