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character: David Lee
topic: Customer Relationship Management in E-commerce
grade: 12
subject: Business Studies
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character: John Doe
topic: E-commerce Strategies and Customer Engagement
grade: 12
subject: Business Studies
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character: Jane Smith
topic: The Role of CRM in Online Business Success
grade: 12
subject: Business Studies
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character: Emily Johnson
topic: Improving Customer Retention through CRM Tools
grade: 12
subject: Business Studies
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