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character: Customer Service Representative
topic: Empowering Employees in Service Roles
grade: 12
subject: Business Studies
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character: Business Manager
topic: Strategies for Enhancing Customer Service
grade: 12
subject: Business Studies
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character: HR Director
topic: Employee Engagement in Customer Service
grade: 12
subject: Business Studies
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character: Quality Assurance Specialist
topic: Measuring Customer Satisfaction and Employee Empowerment
grade: 12
subject: Business Studies
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