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Assessment
What is an essential quality of a leader in conflict situations?
Empathy
Indifference
Aggressiveness
Rigidity
Which strategy is most effective for a leader when navigating conflict?
Avoidance
Active listening
Domination
Ignoring emotions
What role does communication play in leadership during conflicts?
It creates more misunderstandings.
It is unnecessary in most conflicts.
It helps clarify issues and promote resolution.
It overwhelms team members with information.
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