YourStory | First-Person K12 Education

What is the primary goal of crisis communication?

To inform stakeholders and manage their perceptionsTo punish those responsible for the crisisTo cover up the crisisTo avoid any external communication

Which of the following is a key element in developing a crisis communication plan?

Ignoring potential risksIdentifying a crisis communication teamDelaying communication until the situation is resolvedRelying solely on social media for updates

During a crisis, it is important to:

Be transparent and provide timely updatesStick to prepared scripts without adaptingMake promises that cannot be keptFocus only on defending the organization

Assessment

What is the primary goal of crisis communication?

Which of the following is a key element in developing a crisis communication plan?

During a crisis, it is important to: