YourStory | First-Person K12 Education

What is the first step in resolving a conflict within a team?

Identifying the root cause of the conflictTaking sides based on personal relationshipsIgnoring the issue to avoid confrontationPublicly discussing the conflict with other team members

Which conflict resolution style focuses on compromise and collaboration?

AvoidingAccommodatingCompetingCollaborating

What role does active listening play in resolving team conflicts?

It's unnecessary and time-consumingIt helps to make assumptions about the other party's feelingsIt ensures that all parties feel heard and understoodIt encourages talking over the other person to assert dominance

Assessment

What is the first step in resolving a conflict within a team?

Which conflict resolution style focuses on compromise and collaboration?

What role does active listening play in resolving team conflicts?