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Assessment
What is the primary benefit of effective communication in the workplace?
Improves team collaboration
Increases workload
Reduces the need for feedback
Creates confusion
Which of the following is a key element of active listening?
Interrupting to share your own ideas
Nodding and making eye contact
Thinking about your response instead of listening
Using complex jargon to impress the speaker
What should you do if you don't understand what someone is saying?
Pretend you understand to avoid embarrassment
Ask clarifying questions
Ignore them and change the subject
Respond with unrelated information
Submit