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Assessment
What is the first step in conflict resolution during group work?
Identifying the sources of conflict
Reaching a consensus
Ignoring the issue
Assigning blame
Which of the following is a constructive approach to resolving conflicts in a group?
Yelling to assert dominance
Listening to all perspectives
Refusing to compromise
Avoiding communication altogether
What role does empathy play in conflict resolution in group work?
It has little to no impact.
It creates divisiveness.
It helps to understand others' perspectives.
It allows for one-sided solutions.
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