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Assessment
What is the first step in effective conflict resolution?
Identifying the source of the conflict
Ignoring the problem
Taking sides
Escalating the conflict
Which of the following is a collaborative conflict resolution strategy?
Compromise
Avoidance
Competition
Accommodating
What is an effective way to ensure clear communication during conflict resolution?
Using jargon and technical language
Listening actively and confirming understanding
Dominating the conversation
Avoiding difficult topics
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