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Assessment
What is the primary goal of conflict mediation?
To resolve the conflict in a way that is satisfactory to all parties involved.
To assign blame to one party for the conflict.
To ensure that one party wins over the other.
To avoid discussing the problems.
Which of the following is a key technique used in conflict mediation?
Active listening.
Aggressive arguing.
Ignoring the issues.
Making unilateral decisions.
What is one key benefit of using mediation in conflicts?
It can lead to long-term relationships being maintained or improved.
It guarantees that one party will always compromise.
It eliminates all misunderstandings.
It avoids having to make any decisions.
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