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Assessment
What is a key principle of effective negotiation?
Finding a win-win solution
Stubbornness
Avoiding communication
Focusing only on your needs
What is the term for understanding the other party's perspective in a negotiation?
Empathy
Aggression
Dominance
Indifference
Which tactic involves making a small concession to gain trust and encourage further concessions?
Reciprocal concession
Hardball tactics
Silence
Ultimatum
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