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Assessment
What is active listening?
A technique where the listener fully concentrates, understands, responds, and remembers what the speaker is saying.
Listening to background music while someone speaks.
Ignoring distractions while reading a book.
Listening to someone without making eye contact.
What is one way to improve non-verbal communication?
Avoid using hand gestures while speaking.
Maintain good eye contact and open body language.
Speak in a monotone voice.
Cross your arms to appear confident.
What is the primary purpose of small talk?
To express deep thoughts and emotions.
To make social connections and ease into conversations.
To debate on controversial topics.
To provide detailed instructions.
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