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Assessment
What is the first step in effectively resolving a leadership conflict?
Identify the underlying issues causing the conflict.
Immediately take a vote to determine the outcome.
Ignore the conflict and hope it resolves itself.
Assign blame to one party involved.
Which communication style is most effective during a leadership conflict?
Aggressive and confrontational.
Open and collaborative.
Dismissive and passive.
Silent and non-responsive.
What role does active listening play in resolving leadership conflicts?
It helps leaders ignore the concerns of others.
It allows leaders to gather information and understand different perspectives.
It contributes to misunderstanding and miscommunication.
It is a waste of time during conflict situations.
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