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Assessment
What is a key element in successful team conflict resolution?
Open communication
Avoiding confrontation
Ignoring differences
Taking sides
Which strategy can help mediate a conflict between team members?
Encouraging blame
Facilitating a discussion
Overhearing conversations
Imposing a solution
What is an effective follow-up action after resolving a conflict in a team?
Forget about the conflict
Review the resolution process
Publicly criticize involved parties
Avoid further communication
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